Installation Guide

This section contains installation procedure for ServiceNow Connector for Jira application.

Install the ServiceNow Connector for Jira app developed by appserve.ai to seamlessly synchronize the data between ServiceNow and Jira platforms. This integration enhances team collaboration, driving better results and faster project delivery.

If you subscribe and unsubscribe on the same day, it will have no impact on the billing cycle of the app.

Follow the below steps to install the application:

Step 1: Login to the Jira.

Step 2: Click on Cog Icon-> Manage Apps.

Step 3: Click on Find new apps -> Atlassian Marketplace window will appear -> Search for the ServiceNow Connector for Jira app.

Step 3: Click on the app.

Step 4: Click on the ‘Try it free’ button to start the free trial.

Step 5: A confirmation window will appear. Click on Accept and Install.

The Installation process will begin, and a Free Trial window will appear.

Step 6: Click on Get License.

You will be redirected to MyAtlassian to get a trial license.

Step 7: Select your organization mail ID -> Select the check boxes -> Click on Generate License.

Step 9: License window will appear. Click on Apply License.

The app will be installed. You can start using the app.

Uninstall the App

The steps to uninstall the app are as follows:

Go to the Apps and select Manage your apps. The list of user-installed apps will appear.
Select the app.
Click on the ‘Stop Trial' button.
A dialog box will appear. Click on the ‘Unsubscribe’ button.
Uninstall the application.

Reinstall the App

After uninstalling, you can re-install the app using the simple steps:

Go to the Apps and select Explore more apps.
A dialog box will appear. Search ‘ServiceNow Connector for Jira’ app.
Select the app.
Click on the ‘Try it free’ button.
A dialog box will appear. Click on the ‘Start Free Trail’ button.

The app will be re-installed.