App Overview

The ServiceNow Connector for Jira app is designed to connect ServiceNow and Jira platforms, enabling seamless communication and collaboration across different teams and workflows.

This app streamlines the workflows and fosters enhanced collaboration across departments such as engineering, product, customer support, and operations. It eliminates the silos between the ServiceNow and Jira platforms, ensuring real-time data synchronization and creating a more efficient and collaborative work environment.


Mapping.webp

Sync ServiceNow & Jira in real-time

ServiceNow Connector for Jira creates Issues in Jira for ServiceNow incidents & vice-versa. Sync components, reporters, attachments, comments, and more. Manage tickets smoothly, and deliver results faster.

Map Required Fields

Map required fields between ServiceNow and Jira by filtering the mapping records based on project, issue type, Jira field, and more.

Map fields.webp

Get all the Updates and Audit logs

Mirror all your ServiceNow updates in your Jira instance and gain complete visibility of action items on both platforms in real time. Get all logs timely on the dashboard for each issue and instance updates.