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10. Requirement Analysis

10. Requirement Analysis

1. Business Requirement

The Art Institute of Chicago is looking to create a new image ordering request system with Jira Service Desk.  The new system will replace an internally developed system (Phoenix) and interface with new digital asset management systems (Net X - currently in development) and collections management system (CITI) through the use of API services.  Need integration with existing development resources using API. 

2. Project Goal

  • decommission existing image ordering request system (Phoenix) and replace with Jira Service Desk

  • Integration of CITI ( Collections Management System) with Jira Service Desk

  • Integration of Jira Service Desk with Net X (Digital Asset Management System)

3. Scope

Sl No#

Items

Description

Sl No#

Items

Description

1

CITI App Integration

REST API is required to push the data

2

Net X API Integration

REST API is required to push the data

3

JSD ( Development of Integration Code)

Development of integration functionality in JSD

4. Out of Scope

Sl No

Items

Description

Sl No

Items

Description

1

Configuration of JSD for Go -live

  • Backend workflows (7)

  • Creation of seven (7) front-end forms including dynamic functionality

  • Notification schemes

  • Email integration

  • Dashboards

  • Training

 

2

Advanced email integration : Transaction automated emails to create new acquisition orders (Parse email information into custom fields)

 

3

Configuration/Enhancement of CITI App and Net X.

 

5. Architecture

5.1 Overall Architecture

 

6. Work Breakdown Structure (WBS)

Sl No#

Task

Task Description

Estimated Effort(Hours)

Sl No#

Task

Task Description

Estimated Effort(Hours)

1

CITI Integration

 

 

1.1

Business Logic to rename the files/images

 

 32

2

Net X Integration

 

 

2.1

Development of Screen for Net X App Integration

Connection Settings to Store NetX credentials,
Field Mapping for NetX integration with JSD

 16

2.2

Development of business to save data to JSD

 

 16

2.4

Development of Business Logic to push data from JSD to Net X

 

 24

3

Business logic to save the data in JSD based upon the workflow

 

80

4

Implementation of Logger

 

 24

5

Integration Testing

 

 32

6

UAT

 

40

7

Hyber-Care Post-Golive

 

40

8

Documentation

 

 16

 

 

 

280

7. Dependency

Sl No

Items

Remarks

Sl No

Items

Remarks

1

Access of CITI application

We need this access to test the link

2

Access of Net X Application

We need this to validate the integration

3

Access of CITI Rest API to push the data

CITI app api details

4

Access of Net X REST API to push the data

NET X api details

5

Access of JSD to test the integration

Access to the client’s JSD server to test the integration(No required for development)

6

Availability of Artic team for any queries

Availability of business users

7

Availability of Artic team for testing

Availability of business users

8. Deliverables

  • Codebase of integration

  • Technical documentation

9. Glossary

  • CITI : Collection Management Application

  • Net X : Digital Asset Management System

  • JSD : Jira ServiceDesk

 

Addendum

List of task leads to more efforts

 

Sl No#

Items

Description

Sl No#

Items

Description

1

Development of business logic to save into JSD

Initially, our understanding was CITI app user will initiate the request and lands on JSD Customer Portal ( If not logged in, user has to log in to the customer portal). Then, user will select the request types and enter the details to create the Jira issues. Due to this whole approach to save the data changes. We developed separate logic for 5 request types with almost 13 scenarios with custom URLs and for each scenarios we have developer logic to pull the CITI data and save the data in JSD.

Major efforts are spent here to build the architecture to support the above requirement.

2

Folder Structure in NetX

As per our understanding we developed the logic to push the assets to single folder but later on based on the discussion with Artic team we have made folder selection is dynamically.