Makino || New Automation Items
- Ariya Krishnan
1.Introduction
Need to create a script to automate the Assignee change, if two issues is in “In Progress“ status.
2.Use Case
Trigger | Action |
|---|---|
[Customer Credit Approval] goes to In Progress | Assign [Notice of New Order] to Workflow Coordinator, (custom field) |
When the two issues (Customer Credit Approval) and (VP/NSM - Approval) are in “In Progress“, then we need to change the assignee. The assignee value we need to take it from the workflow coordinator field.
3.Solution
Solution 1: We can add a Script-runner post function on “In Progress“ transition
Merits:
The script will only run on this status change.
De Merits:
It will be difficult to change the value based on two issue status.
Solution 2: We can a Script listener on “Issue Updated“ event
Merits:
Easy to fine the issue status value.
De Merits:
The script will be running in all issue update event