1. Overview

At present, JIRA doesn't have feature to import multiple Users in the Jira Cloud.

1.1 Business Requirement

Business needs a plugin for Atlassian Cloud to import User in bulk.

1.2 Pre-requisites

1. Jira Software as well as Jira Service Desk (Plugin is compatible with JSD too) should be installed and licensed.

2. There should be some data, in terms of availability of Users and Groups in Jira.

3. The CSV to import users should have appropriate headers and there should not be spelling mistakes. (Test what happens when there are spelling mistakes)

4. CSV User Importer for Jira Add-on should be installed.

5. CSV User Importer for Jira Add-on functions in two different type of license: Understand the different options available when using Trial Version and when using the Paid version of the plugin.

2. Proposed Solution

Plugin is intended to provides the facility to create/import multiple Users in Jira Internal directory using CSV import. Out of the box (OOB) Jira does not provide this feature.Also, in trail period, user can only import 5 users at a time that to only 3 times. They have to wait for the trail period to end in in order to import the users.The solution is intended to develop a UI to make the user restriction configurable from UI for specific customers.

3. Solution Description

3.1 v2 Features

V2 Features : Provision to configure the user restriction from UI in trial period

3.2 User and Roles 

Jira Administrator privileges are required to install/access the plugin.

3.3 CSV Template

3.3.1 Columns/Headers

Username,Full Name, Email Address, Group name.

3.3.2 Sample File

Open

4. Plugin Details (Pagewise)

5. References

Reference to the User Manual to Install and simulate Test Cases:

Glossary

Admin/Jira Admin : User with administrative privileges.

CSV : Comma-Separated Value (File Format)