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Sunset existing image ordering request system (Phoenix) and replace with Jira Service Desk
Implement in parallel to the Net X Digital Asset Management system implementation and go live when Net X launches in Fall 2020
Separate database from request system
Implement new and improved request system (new features, new workflows, improved forms, etc.)
Implement the basic requirements with our in-house Jira developer
Implement advanced requirements utilizing Isos Technologies as the primary developer
3. Scope
3.1 Basic Configuration of JSD( Jira ServiceDesk) required for the integration.
3.2 CTI App Integration
3.3
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Net X API Integration
4. Out of Scope
4.1 Basic requirements (this work to be done by AIC developer)
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6. Work Breakdown Structure ( WBS)
7. Dependency
Sl No | Items | Phase | Remarks |
|---|---|---|---|
1 | Access of JSD to test the integration | ||
2 | Access of Server to deploy the attachment service. | ||
3 | Availability of Artic team for any queries | Requirement Gathering/Development/Integration Testing | |
4 | Availability of Artic team for testing | UAT |