REST messages allow ServiceNowto communicate with Jira through API calls. This configuration ensures that incidents and attachments are properly synced between both platforms in real time.
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After submitting you will be redirected to the REST Message window.
Step 4: Click on 10_DataCenterJiraIssueSync.
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Step 5: Go to HTTP Method. Click on New.
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Step 6: Add an HTTP Method to create the issue.
Add Name
Example: create_data_center_issue
HTTP method: Select POST
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Click on
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Submit.
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After completing the REST Message configuration continue with the ServiceNow Connector for Jira app configuration steps.