JIRA Cloud to JIRA Server Migration

MIGRATION OF JIRA CLOUD TO JIRA SERVER :

LIMITATIONS:

1. Jira Cloud typically contains features that are not yet released in the latest version of Jira Server

2. Jira Cloud users will need to reset their passwords before they can log in to the new Jira Server instance

3. Atlassian Cloud license can't be used in an instance installed from Jira Server applications. We'll need to generate a new Jira Server application license

4. We can reuse licenses for plugins in the instance installed from Jira Server applications

5. User Avatars are not included in the Cloud backup and, therefore, cannot be migrated to JIRA Server

6. The instructions apply only to Jira applications

MIGRATION STEPS:

1. Back up your Jira Cloud application data:

   1. Create an XML backup. The export process will strip your cloud application and plugin licenses out of the XML, so the licenses will remain available in your Jira Cloud site but not in your Server instance

2. Download the latest version of Jira installer (Software, Core, Service Desk) based on the OS

3. Install Jira Server:

   1. During the installation, you will be asked if you have existing data. Click Import your existing data, and follow instructions to import your XML backup

4. Change the admin password from “sysadmin” ( during installation process a default username “sysadmin” and password “sysadmin” will be created )

5. Any plugins that you are currently using with Jira Cloud application will need to be installed in your Jira application installation

6.  Make sure to install the latest version of the plugin in Jira server as Atlassian does not provide support for data that is downgraded as a result of installing an older version of a plugin

7. After you finish migrating from Jira Cloud to Jira Server, you must reset the passwords for your users either by:

   1. notifying all users that they need to click Forgot password to reset their password

   2. logging in as sysadmin and reset everyone's password

NOTE: If your backup is 2 GB or more, import the attachments separately

MIGRATION CHECKLIST

Useful links:

https://confluence.atlassian.com/adminjiracloud/migrating-from-jira-cloud-to-server-776636236.html

https://confluence.atlassian.com/adminjiraserver/migrating-projects-to-another-jira-instance-938847925.html