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This section provides documentation for the ServiceNow Connector for Jira Cloud app. The app is designed to enable seamless bi-directional sync between ServiceNow incidents and Jira issues.

If you're using the ServiceNow Connector for Jira Data Center app, please refer to the Data Center documentation here:

Introduction

The ServiceNow Connector for Jira App, developed by appserve.ai, is a robust solution designed to connect ServiceNow with Jira, enhancing project management and collaboration. This app enables effortless bi-directional data synchronization between ServiceNow incidents and Jira Issues, creating a more efficient and collaborative work environment.

Objective

The objective of the document is to provide you with detailed information on the installation process, trial period details, user information to access the application, troubleshooting details, and release history. After reading the document, users can easily install the app and use it’s features effectively.

The ServiceNow Connector for the Jira app is created for the Jira and ServiceNow users.

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