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1. Business Requirement

The Art Institute of Chicago is looking to create a new image ordering request system with Jira Service Desk.  The new system will replace an internally developed system (Phoenix) and interface with our new digital asset management systems (Net X - currently in development) and collections management system (CITI) through the use of API services.  Need to integration existing development resources using API. 

2. Project Goal

  • Sunset existing image ordering request system (Phoenix) and replace with Jira Service Desk

  • Integration of CITI ( Collections Management System) with Jira Service Desk

  • Integration of Jira Service Desk with Net X (Digital Asset Management System)

3. Scope

Sl No#

Items

Description

1

CITI App Integration

REST API is required to push the data

2

Net X API Integration

REST API is required to push the data

3

JSD ( Development of Integration Code)

Development of integration functionality in JSD

4. Out of Scope

Sl No

Items

Description

1

Configuration of JSD for Go -live

  • Backend workflows (7)

  • Creation of seven (7) front-end forms including dynamic functionality

  • Notification schemes

  • Email integration

  • Dashboards

  • Training

2

Advanced email integration : Transaction automated emails to create new acquisition orders (Parse email information into custom fields)

3

Configuration/Enhancement of CITI App and Net X.

5. Architecture

5.1 Overall Architecture

6. Work Breakdown Structure ( WBS)

Sl No#

Task

Task Description

Estimated Effort(Hours)

1

Attachment In-Transit Utility

 

 

1.1

Business logic to to Save the attachment

 

 32

1.2

Develop API for CITI app to push the attachment

 

 24

1.3

Screen design to view the attachment

 

 16

2

CITI Integration

 

 

2.1

Development of Screen for CITI App Integration

Connection Settings to Store CITI credentials,
Field Mapping for CITI integration with JSD

 32

2.2

Development of Business logic for JSD integration

Saving data to JSD and pushing data to CITI app

 32

2.3

Develop API for CITI app to push the data to JSD

REST API

 24

3

Nextx Integration

 

 

3.1

Development of Screen for Net X App Integration

Connection Settings to Store NetX credentials,
Field Mapping for NetX integration with JSD

 32

3.2

Development of Business Logic to push data from JSD to Net X

 

 32

3.3

Development of Business Logic to push data from JSD to CITI App

 

 24

3.4

Development of business to save data to JSD

 

 24

4

Integration Testing

 

 32

5

Implementation of Logger

 

 24

6

Documentation

 

 16

7. Dependency

Sl No

Items

Phase

Remarks

1

Access of CITI application

2

Access of Net X Application

3

Access of CITI Rest API to push the data

4

Access of Net X REST API to push the data

5

Access of JSD to test the integration

6

Access of Server to deploy the attachment service.

7

Availability of Artic team for any queries

Requirement Gathering/Development/Integration Testing

8

Availability of Artic team for testing

UAT

8. Glossary

  • CITI : Collection Management Application

  • Net X : Digital Asset Management System

  • JSD : Jira ServiceDesk

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