Complete the below configurations to unlock the full potential of the ServiceNow Connector for Jira app.
Integration Settings: Set up an integration user with the necessary permissions to manage and sync data between both platforms.
Custom URL Form Configuration: Configure the customer URL to define the endpoints for accurate data transfer between ServiceNow and Jira and helps you to choose incidents and change request options to sync the required data.
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Follow the below steps to configure ServiceNow Connector for Jira app:
Step 1: Log in to Jira and select More -> Apps → ServiceNow Connector for Jira app.
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Step 2: Go to Manage Apps and click on Integration Settings.
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Enter the custom connection endpoint URL, otherwise it will take default one.
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The ServiceNow Connector for Jira app has been successfully configured. Next, complete the field mapping settings to sync the incidents and issues.
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