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This section explains the troubleshooting steps for the errors that can arise while performing the validation and deletion user accounts import process using CSV User Importer for Jira application.

1. Incorrect API token

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Warning

You cannot add a user account who which already exists.

3. Internal Server Error

The server encountered an internal error and was unable to complete your import request.

Tip

To prevent check you your internet connection and try again.

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