Version 1.0 of the ServiceNow Connect for Jira application has the following added features:
| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Jira issue update feature on incident update in Service Now| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to save field mapping information between JIRA and service now fields.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to view field mapping information between JIRA and service now fields.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to delete field mapping information between JIRA and service now fields| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to add field value mappings.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to delete the field value mappings.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to create incidents in service now whenever a ticket gets created in JIRA.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to update incidents in service now whenever a ticket gets updated in JIRA.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to create comment in service now whenever a comment is put in JIRA.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to filter the records based on applied filters.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to paginate through the records based on applied filters.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to log the events to the screen.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to remove all the configurations for a client.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to add integration user.| Aura inline button |
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| summary | |
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| params | JTdCJTIybGFiZWwlMjIlM0ElMjIlMjIlMkMlMjJzaXplJTIyJTNBJTIyc21hbGwlMjIlMkMlMjJzaGFwZSUyMiUzQSUyMmNpcmN1bGFyJTIyJTJDJTIyc3RhdGVzJTIyJTNBJTdCJTIyaWRsZSUyMiUzQSU3QiUyMmNvbG9ycyUyMiUzQSU3QiUyMmJhY2tncm91bmQlMjIlM0ElMjIlMjM1N2Q5YTMlMjIlMkMlMjJsYWJlbCUyMiUzQSUyMiUyM2ZmZmZmZiUyMiU3RCU3RCUyQyUyMmhvdmVyJTIyJTNBJTdCJTIyY29sb3JzJTIyJTNBJTdCJTdEJTdEJTdEJTJDJTIyaWNvbiUyMiUzQSU3QiUyMnBvc2l0aW9uJTIyJTNBJTIybGVmdCUyMiUyQyUyMmljb24lMjIlM0ElMjJjaXJjbGUtY2hldnJvbi1kb3duJTIyJTdEJTJDJTIybWluV2lkdGglMjIlM0EwJTdE |
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Ability to restrict the creation/updating of incident based on preference configurations.