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The Art Institute of Chicago is looking to create a new image ordering request system with Jira Service Desk. The new system will replace an internally developed system (Phoenix) and interface with our new digital asset management systems (Net X - currently in development) and collections management system (CITI) through the use of API services. We are looking to supplement our Need to integration existing development resources with external developers for the advanced requirements around API integrations and emailusing API.
2. Project Goal
Sunset existing image ordering request system (Phoenix) and replace with Jira Service Desk
Implement in parallel to the Net X Digital Asset Management system implementation and go live when Net X launches in Fall 2020
Separate database from request system
Implement new and improved request system (new features, new workflows, improved forms, etc.)
Implement the basic requirements with our in-house Jira developer
Implement advanced requirements utilizing Isos Technologies as the primary developer
Integration of CITI ( Collections Management System) with Jira Service Desk
Integration of Jira Service Desk with Net X (Digital Asset Management System)
3. Scope
Sl No# | Items | Description |
|---|---|---|
1 | CITI App Integration | REST API is required to push the data |
2 | Net X API Integration | REST API is required to push the data |
3 | JSD ( Development of Integration Code) | Development of integration functionality in JSD |
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Sl No | Items | Description |
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1 | Configuration of JSD for Go -live
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2 |
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3 | Configuration/Enhancement of CITI App and Net X. |
5. Architecture
5.1 Overall Architecture
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