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This section explains the troubleshooting steps for the errors that can arise while using the ServiceNow Connector for Jira app.

1. Unable to Contact Service Now

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If this error occurs while using theServiceNow Connector for Jira app, review and reconfigure the app settings. Ensure all configuration steps have been completed correctly.

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Tip

To prevent this error check your internet connection and try again.

  

If you need assistance, feel free to contact us for professional services at appsupport@empyra.com