REST messages allow ServiceNowto communicate with Jira through API calls. This configuration ensures that incidents and attachments are properly synced between both platforms in real time.
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REST Message New record window will appear.
Configure outbound rest message
Name: Enter valid of outbound rest message
Description: Description of outbound rest message
Endpoint: URL of your Jira application
Note: If Jira is behind the firewall, you can add mid-server details .
Create the Outbound Message
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Create HTTP method to Create Issue:
As shown in below screenshot, Click New
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Name: Enter any name
HTTP method : Select POST
End point: Enter the Jira endpoint for issue Create
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