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Bulk delete by CSV file allows you to delete multiple users from the application in one operation using a CSV file. To delete users in bulk you need to upload a CSV file containing user details, such as usernames or account IDs, to specify which users to delete. Expand

titleCSV Format to be uploaded
  • Account Id column containing user account ids are mandatory.

  • CSV file can also have other columns such as username and email. 

  • Refer to the attached screenshot of sample CSV file. 

    Info

    CSV Format to be uploaded

    • Account Id column containing user account ids are mandatory.

    • CSV file can also have other columns such as username and email. 

    • Refer to the attached screenshot of sample CSV file. 

    CSV.PNG

    Follow the below steps to delete users in bulk using CSV file.

    Step 1: Click on Bulk Delete by CSV.

    By CSV.PNG

    Step 2: Upload the CSV file which has a user list to delete in bulk.

    Upload CSV.PNG

    Step 3: Click on Delete.

    After completing the deletion process Status Page window will appear. It contains the deleted users list and status of the deletion process.

    Status Page.PNG

    Step 4: Verify the status column to see the list of successful and unsuccessful deleted users. Also verify the reason of unsuccessful deleted entries in the Remarks column.

    Step 5: Click on Export Users to generate the deleted users report.

    Home.PNG

    Step 6: Click on Home to end the deletion process.

    End.PNG