Bulk Delete by CSV

Bulk Delete by CSV

The bulk delete by CSV file feature allows you to delete multiple users in one operation using a CSV file. To delete users in bulk, you need to upload a CSV file containing user details, such as usernames or account IDs, to specify which users to delete.

 

CSV Format to be uploaded

  • Full Name and account ID columns are mandatory.

  • Click here to download a sample CSV file

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Follow the steps below to delete users in bulk using a CSV file.

Step 1: Click on the Upload CSV button.

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Step 2: Upload the CSV file.

  • Drag and drop the CSV file directly into the upload box.
    or

  • Click inside the box to browse and select the CSV file from your computer.

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A list of users available on the CSV file will be displayed.

Step 3: Select the users from the list by selecting the check boxes.

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Step 4: Click on the Delete Selected Users button to delete the selected users.

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A confirmation window will pop up for the Admin before the deletion process is initiated.

Step 4: Click on the ‘Yes, Proceed' button to continue the deletion process or click on the Cancel button to abort the deletion process.

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After completing the deletion process, the status page window will appear.

Verify the status column to see the list of IN PROGRESS and COMPLETED statuses of the deletion process.

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Step 5: Click the Job ID to review all details related to that particular deletion job.

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Step 6: Review the detailed window to verify which users were successfully deleted and which failed. For any failed entries, refer to the Remarks column to understand the reason for the failure.

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Use the Search User field to check the deletion status of a specific user.

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