Enhanced User Profile for Cloud

Owned by Ariya Krishnan
Last updated: Oct 17, 2023

1. Introduction

This Atlassian Marketplace App can be used to add additional profile details using CSV file. The added  profile details can be viewed in issue viewer.

2. Application Installation

Step 1: Login as JIRA administrator

Step 2: Go to → Jira Settings → Apps → Find Apps 

Step 3: Find the "Enhanced User Profile for Jira" and click "Try it free"

3.Exporting Users for Account Id to Create the CSV 

Step 1: Go to Settings → User management

Step 2: Click the "Export Users" tab to export the users. It will export all the users with the details

4. Updating already existing users with properties

Step 1:  Go to Jira Home  → Click on Apps drop down -> Click on “Enhanced User Profile”


Step 2: The file has to be in a CSV format, there are two fields , Account Id and the properties which are going to be added to the user  are required for creating the properties for the user

Step 3: Account Id of the users can be exported from the User Management page


Step 4: Sample CSV file (Refer this) Properties.csv

Step 5: If you are using any other language except English please save file as a CSV UTF-8(Comma delimited) format file.

Step 6: Choose the file from the system and click on the “Next” button.


Step 7: Map the fields according to the CSV file and click the create properties



Step 8: The users are updated with the newly created properties and will display the status 


5.Viewing the created properties in the Issue Viewer

Step 1: The created user properties you can see it in the issue viewer

Step 2: The created user properties you can see it in the issue viewer for the assignee

Step 3: The created user properties you can see it in the issue viewer on change of reporter

6.Download Existing Users List

We can download the existing users list with properties by clicking the "Download Existing Users with Properties" button.


7.Configure Custom fields

Step1: Click on the 'Custom Field Mapping' tab as displayed in the user interface (UI). When you click on the 'Custom Field Mapping' tab, the UI will appear as shown in the image below.


Step 2: Custom Fields only support two types: single-select and text fields.


Step 3: Choose the Custom Field, User Picker(Assignee or Reporter) and User Property. After making your selection, click the 'Add' button.


Step 4: After clicking the "Add" button, you will be able to view the custom field in the table, and you will receive a pop-up message confirming that the 'Mapping added Successfully'.


Step 5: You can delete a custom field mapping by clicking on the "Delete" button.


Step 6: Open Project → issues → Select assignee and Update issue.



Step 7: You can view the property values of the assignee and reporter as per the mapping  in the issue.

8.Attachments

The Username is added in this CSV is for understanding no need of using that in your original CSV file

9.Trial Version vs Active Subscription

Note for Trial Version: 

  1. App has 30 days free trial period where users can try the app
  2. Users can access the full functionality of the app by purchasing the subscription




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