1. As-Is Process
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Application | Event | Action | |
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1 | Salesforce | Promote feature request to issue | ● Creates a new Jira issue (type: Story) ● Copies Feature Request/Feature Summary field to Story/Description field ● Sets Feature Request status to Backlogged
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2 | JIRA | Story assigned to sprint | Salesforce Feature Request status set to Planned |
3 | JIRA | Story status set to In Progress | Salesforce Feature Request status set to Building |
4 | JIRA | Story status moves from | Salesforce Feature Request status set to Released |
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Process Step | Current State | Next State | State Pushed to SFDC | |
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1 | PM or Eng creates Jira issue Jira issue created from FR (state == AwaitingFeedback OR Backlogged) | Open |
| FR → Backlogged |
2 | PM or Eng moves to PM Review | PM Review |
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3 | PM or Eng moves to In Review | In Review |
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4 | PM or Eng assigns Issue to sprint | Unchanged | In Progress | FR → Building |
5 | PM or Eng moves to In Progress | In Progress | Closed: done Closed: won’t fix | Closed: done : FR → Released Closed: won’t fix : FR → Declined |
6 | PM or Eng moves to Closed | Closed | None | None |
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3.2 Out of Scope
3. Approach
On Click of create button on SFDC , Issue gets created in Jira under the defined Project
Use Skyrocket plugin and configure in SFDC and Jira Cloud
4. Work Breakdown Structure (WBS)
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