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| Note |
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Before adding a custom field, search for the SN Number and SN SysId fields. If Do not add these fields if they already exist, there's no need to add them again.  |
Step 3: Select the Issue type and Click on Go to custom field option from bottom right corner of the window.
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Create SN Number and SN SysId fields.
Step 7: Check the required screen box and click on Update to associate the added field to the required screens.
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