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Empyra team will review the existing Jira to ServiceNow custom app and further create a similar app for Jira cloud
3.Business Requirement
Comments and attachments need to be copied for one specific project(UCPATH) and one specific issue type(defect). If the “SYSID“ field exist in the issue and it project UCPATH and issue type is defect then the attachments and comment's will flow from Jira to Snow.
Note: We will have integration settings page for connecting Jira and Snow.
4. Estimation
4.1 JIRA Cloud
4.1.1 Work Breakdown Structure
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Sl no | Tasks | Jira Issue Links | Start Date | End Date | Actual Start Date | Actual End Date | Estimated hours | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Development | ||||||||||||||
1 | Connection Settings UI for SN |
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1.1 | Develop UI to add the connection settings |
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| 4h | ||||||||
1.2 | Business logic to save the connections |
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| 4h | ||||||||
2 | Develop Listener to push the data to SN |
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2.1 | Pushing attachments and comments from Jira to Snow |
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| 16 | ||||||||||
3 | Logger screen to dump the logs of the Jira to ServiceNow and Reset Settings |
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3.1 | Back logger screen, Backend logic to capture the logs in table and show in the black screen |
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| 8h | ||||||||||
4 | Testing |
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4.1 | Testing in the Sandbox environment |
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| 8h | ||||||||||
Total | 40h |
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