REST messages allow ServiceNowto communicate with Jira through API calls. This configuration ensures that incidents and attachments are properly synced between both platforms in real time.
...
REST Message New record window will appear.
Add Name - 10_CloudJiraIssueSync
Add Description - Cloud Jira Issue Sync
Add Endpoint - https://jira.atlassian.net/
Click on Submit.
...
After submitting you will be redirected to REST Message window.
Step 4: Click on 10_CloudJiraIssueSync.
...
Step 5: Go to HTTP Method. Click on New.
...
Step 6: Add HTTP Method to create issue.
Add Name
HTTP method : Select POST
End point: https://jira.atlassian.net/rest/api/3/issue
...
Step 7: Click on Update.
After completing the REST Message configuration continue with the ServiceNow Connector for Jira app configuration steps.
| Ui button | ||||||
|---|---|---|---|---|---|---|
|