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Group and Organization Management: The system will allow users to efficiently manage user groups and organizations within Jira Cloudservicedesk. This includes the ability to view, modify, and organize groups as well as designate target organizations for user synchronization.
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The proposed feature aligns with the existing infrastructure of Jira Cloudservicedesk. The integration of user-friendly interfaces and scheduled run functionalities is technically feasible, leveraging the platform's capabilities.
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User Sync Features: |
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Dropdowns(Single Select) | Displaying group names, and organization for selection |
Add Button | Clicking the "Add" button will append the group and organization names to the table, accompanied by options for deletion and synchronization operations. |
Table | Table will show the list of groups and organizations added with delete and Sync operational buttons |
The "Delete" button removes a specific mapping, while clicking the "Sync" button synchronizes that specific mapping between one group and one organization.
Step 3: Scheduling Tab
User Synchronization Automation Design! This innovative solution allows you to effortlessly schedule and manage user synchronization with precision.
After selecting the interval and inputting the hours and minutes, clicking the save button will store the chosen interval as a cron-pattern in database, accompanied by a flag message confirming the successful save with 'Cron pattern saved.'
After saving, if we click on Run Schedule, it will run the job at the scheduled interval of all the mappings that have been added in the second tab.
In the scheduling tab, a table will show data like scheduled intervals, time stamps, and remarks (it will show the latest 10 records that users will schedule).
5. Flow Diagram
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6. Feature Comparisons with existing marketplace apps
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Feature | User Synchronization (Empyra) | SCIM Provisioning, User Sync & Group Sync for Jira | Group & Organization Sync | |
|---|---|---|---|---|
| 1 | Marketplace app link |
| https://marketplace.atlassian.com/apps/1232869/group-organization-sync?tab=overview&hosting=cloud | |
| 2 | Feature DetailAutomatically | Synchronize users, portal-only customers, groups & directory with SCIM & REST APIs from multiple IDPs for Jira CloudJira User Sync works manually or at regular intervals |
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