Utilize the User Scanning tab to search and select users according to your preferences. This feature includes built-in filtering options that allow you to search users by Name or Email ID, JIRA Group, and Last Active Date. The filters can be reset at any time using the Resetbutton. The user list window will display users based on your search criteria, enabling you to easily select them by clicking checkboxes. Once you select the inactive users, you can suspend them with a single click using the Suspend Selected Users button. Additionally, you can review the status of the suspension process in the Status Page.
Follow the below steps to search, select, and suspend the users:
Step 1: Click on User Scanning tab.
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Step 2: Select Search the users based on their Name /or Email, Jira JIRA Groups, or Last active date optionsActive Date.
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The user list will appear based on the selected filterafter the search process.
Step 3: Select the users by clicking the checkbox's from the list to suspend by selecting the checkboxes.
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Step 4: Click on Suspend Selected Users.
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Confirmation! window will pop-up |
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before the suspension process is initiated. |
Step 4: Click on ‘Yes' button to continue the suspension process or click on 'X’ button to cancel abort the suspension process.
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Step 5: After completing the suspension process Status Page window will appear.
Step 65: Verify the suspended users list by checking the Status column and Remarks column.
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Status column will display the Successful and Failedsuspended user entries.
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You can verify the reasons remarks for the Failed suspended entries in the Remarks column. Refer Troubleshooting Guide to resolve the issues that may occur during the suspension process. |
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