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CSV Upload option allows you to create multiple user accounts using a CSV file. You need to map the field names with the CSV file headers to align the user data. Once the process is completed you can verify the success Success and error Error messages displayed in the status column of the Imported Users Status window.

Aura panel
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How to Prepare CSV File

  • Ensure that you add the email ID of each user.

  • Optionally, add the group name if required.

  • Use ; symbol to separate group names

  • Save the file as a CSV UTF-8(Comma delimited)(*.csv) 

  • Click here to download sample CSV file.

image-20240802-101847.png

 

Follow the below steps to add multiple Jira accounts using CSV Upload tab:

Step 1: Click on CSV Upload.

CSV Upload.png

Step 2: User List window will appear. Click on Choose File, and select the CSV file from your computer.

Choose File.png

Step 3: After selecting the CSV file, Click on Next. Field Mapping window will appear.

Click next.pngImage Added

Step 4: Click on the dropdowns and map the JIRA user details to the corresponding CSV file header names.

product field mapping.png
Note

Ensure that the mandatory fields Email ID and Product access are mapped accordingly.

Map the Group Name field to add users to a specific group; otherwise, they will be added to the default group.

Step 5: Click on Create User to complete the process. Import status of each user will be displayed.

Create user.png
Info

Imported Users Status window shows the result of import by displaying success and error messages in the Status column. Reasons will be displayed in the Remarks column.

Create user.png

Step 6: Click on the User Management to see all newly created user accounts.

User management.png