1. As-Is Process

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	Application	Event	Action
1	Salesforce	Promote feature request to issue	● Creates a new Jira issue (type: Story) ● Copies Feature Request/Feature Summary field to Story/Description field ● Sets Feature Request status to Backlogged Sets Jira issue field Customer Visible to TRUE
2	JIRA	Story assigned to sprint	Salesforce Feature Request status set to Planned
3	JIRA	Story status set to In Progress	Salesforce Feature Request status set to Building
4	JIRA	Story status moves from In Progress to Closed	Salesforce Feature Request status set to Released

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	Process Step	Current State	Next State	State Pushed to SFDC
1	PM or Eng creates Jira issue Jira issue created from FR (state == AwaitingFeedback OR Backlogged)	Open	PM Review In Review Closed	FR → Backlogged
2	PM or Eng moves to PM Review	PM Review	In Review Closed	In Review: None Closed : FR → Declined
3	PM or Eng moves to In Review	In Review	Issue assigned to sprint Closed	Issue assigned to sprint : FR → Planned Closed : FR → Declined
4	PM or Eng assigns Issue to sprint	Unchanged	In Progress	FR → Building
5	PM or Eng moves to In Progress	In Progress	Closed: done Closed: won’t fix	Closed: done : FR → Released Closed: won’t fix : FR → Declined
6	PM or Eng moves to Closed	Closed	None	None

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