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• Public Channels: They’re open to all members to join and anything posted is searchable by others

• Private Channels: They’re for discussions that shouldn’t be open to all members, so you must be invited to join one to view it in Slack

• Shared Channels: Shared channels let two separate organizations work together in a single channel, each from their own Slack workspace. They can be public or private, but they're only available for paid subscriptions.

• Multi-Workspace Channels: Multi-workspace channels connect separate workspaces within an Enterprise Grid organization — they can be public or private, but they're only available for the Enterprise Grid subscription.

Apps Integrations with Slack:

• Apps connect your Slack workspace with the tools and services that you use at work every day

• Add apps to Slack to centralize and streamline your work

• With all of your tools in one place, you can easily send a relevant message in Slack to another service or create tasks in your project management software directly from your workspace

Slack integration with JIRA:

Slack can be integrated with Jira and can be used to create tasks, transition, comment, re-assign etc., along with the following features:

• Prompt Jira bot to send customizable notifications to you and your channels

• Once you’ve connected a project to a Slack channel, Jira bot will automatically preview Jira issues in Slack when they’re mentioned

• Use message actions to create new issues or add to existing issues in Slack

• Use slash commands to manage and look up issues in Slack

Commands to interact with JIRA:

/jira connect: Connect and subscribe to Jira events
/jira manage: Manage your Jira connections and subscriptions
/jira create Summary: Create issue
/jira DEMO-1: Get information about a specific issue
/jira unfurl: Toggle issue previews on or off
/jira feedback: Tell us what you think about the app
/jira help: Show this help information
/jira logout: Log out of the Jira Slack app

Slack Calls:

With Slack Calls, you can make a voice or video call and connect with any member of your workspace.

Features of Slack Calls:

• Voice Calls

• Video Calls

• Screen Share

Note: These features are available only on paid subscription and doesn’t support any browsers except Google Chrome

File Sharing in Slack

• You can share a file that you’ve already added to Slack to a channel or direct message, or by sharing a link

• Any member with access to a file that you’ve uploaded to Slack can also share it with others

• Sharing a file with its original message can provide additional context or keep a discussion going

• Sharing a stand-alone file is particularly helpful when sending a file in a shared channel or to a guest

Slack shortcuts and commands

• Slash commands act as shortcuts for specific actions in Slack

• Type a slash command in the message field, select enter to send, and that's it

• To see a full list of available slash commands for your workspace, even custom ones, type a / forward slash in any channel or direct message

Import / Export Data

• You can import data from external sources such as CSV, Hipchat, Campfire, Text file etc into Slack

• You can export data from Slack as JSON

Note: When we export only the public channels data will be exported