This section explains the troubleshooting steps for the errors that can arise while performing the validation and suspension process using User Suspension for Jiraapplication.
1. Incorrect API token
If the entered API token is incorrect, the following error appears:
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To resolve this error, recheck re-enter the copied API token or try to create a new API token. |
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If the entered Bearer token or API key is incorrect, the following error appears:
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To resolve this error, recheck re-enter the copied API key or try to create a new API key. |
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After the suspension process you may see Failed entries in the status column.
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Error: Request failed with status code 400
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- You cannot delete suspend the organization admin account.
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