This section explains the troubleshooting steps for the errors that can arise while performing the validation and suspension process using User Suspension for Jiraapplication.
1. Incorrect API token
If the entered API token is incorrect, the following error appears:
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To preventresolve, recheck the copied API token or try to create a new API token. |
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If the entered OrgID is incorrect, the following error appears:
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To prevent resolve this error, re-enter the OrgID and try again. |
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If the entered Bearer token or API key is incorrect, the following error appears:
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To preventresolve, recheck the copied API key or try to create a new API key. |
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After the suspension process you may see Failed entries in the status column.
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