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Utilize the User Scanning tab to search and select users according to your preferences. This feature includes built-in filtering options that allow you to search users by Name or Email ID, JIRA Group, and Last Active Date. The search process can be reset at any time using the Resetbutton. The user list window will display users based on your search criteria, enabling you to easily select them by checking the corresponding boxes. Once you select the users, you can suspend them with a single click using the Suspend Selected Users button. Additionally, you can review the status of the suspension process in the Status window.

Follow the below steps to search, select and suspend the users:

Step 1: Click on User Scanning tab.

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Step 2: Select Search the users based on their Name /or Email, Jira JIRA Groups, or Last active date optionsActive Date.

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  1. Enter user Name or Email ID in the search box.

Name or email.PNGImage Added
  1. Click on Search.

  2. Click on

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  1. Reset button to suspend the search process.

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  1. Click on the dropdown and select the JIRA Group.

JIRA Groups.pngImage Added
  1. Click on Search

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  1. .

  2. Click on Reset button to suspend the search process.

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  1. Select the last active date of the user.

Last Active Date.pngImage Added
  1. Click on Search.

  2. Click on Reset button to suspend the search process.

Click on Search

User list will appear based on the selected filter

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Status column will display the Successful and Failed suspended user entries.

Info

You can verify the reasons for the Failed suspended entries in the Remarks column.

Refer Troubleshooting Guide to resolve the issues that may occur during the suspension process.

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