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Empyra team will review the existing Jira to ServiceNow custom app and further create a similar app for Jira cloud
3.Business Requirement
Comments and attachments need to be copied for one specific project(UCPATH) and one specific issue type(defect). If the “SYSID“ field exist in the issue and it project UCPATH and issue type is defect then the attachments and comment's will flow from Jira to Snow.
Note: We will have integration settings page for connecting Jira and Snow.
4. Estimation
4.1 JIRA Cloud
4.1.1 Work Breakdown Structure
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