Content Comparison

What kind of mechanism do we want to use for making the request from CITI to JIRA?

Do we want to use JSD customer portal forms or do we want to use JSD create customer request api or both? Does it depend on the request type?

There maybe some scenarios in parent child relationship where we may have to go ahead with request apis but for most of the scenarios we will be using the JSD form with pre-filled values from CITI

Resolved

On what event do we have to send data from JSD to CITI app?

After creation of a request?
After update is made to JSD request?

We have to send the data from JSD to CITI at the end of the workflow when the ticket is closed.

Resolved

What are the different types of scenarios we will encounter while making a request from CITI app to JSD for each request type?

parent/child relationship in orders
multiple orders in one request
any other type??

We have received the clarifications for new object photography request type. Waiting for others now.

all the request types

Resolved

How are we going to capture different values for same field in a parent child relationship scenario?

For parent child scenario if the data for parent and child is passed in single tab and for some field/s if a parent has a different value than child then how are we going to handle this scenario?

Mostly the parent and child values remain same they differ in ids only and that should be captured in different text box in a csv delimited values

Resolved

Whats a briefcase in CITI app?

In one of the mails it is mentioned that a briefcase in CITI app can be used to make an imaging order. Are there any other such features that we should know about?

Briefcase in CITI app is nothing but clubbing multiple objects from CITI into one request in JSD

Resolved

What do you mean by dynamic functionalities of the form fields?

There are some places in mail chain where it mentions the term dynamic functionalities wrt JSD form fields.

Dynamic functionalities of the form means the ability of the JSD forms to validate the input or to pull the list of Users or list of issues and display them in the Issue picker or user picker respectively

Resolved

Are the data points sent from CITI to JSD remain the same for different request types?

Object ID, Object title, Artist, Department, Object Type, Thumbnail path, Place ID/Place shortcut codes, Location/Place Name, Exhibition ID, Exhibition Title, Exhibition Opening Date, Exhibition Opening Date, Exhibition Closing Date, Exhibition Curator

They remain the same (only the actual values will differ). Also for one request type some proportion of these data points may be sent over to JSD and for other request type the remaining may be sent over for ex. for object photography the CITI app may send Object ID ,Object title, Artist, Department and Object Type, Thumbnail path but for conservation photography the CITI app may send Place ID/Place shortcut codes and Location/Place Name only

Resolved

What logic we have to use to generate the file names for image records

The old phoenix used to generate file names based on image records. We have to confirm this logic while creating the ticket in jira

Unresolved

What processing do we have to do for each step of the workflow for different request types?

There are seven request types each with its own workflows. We have to get a confirmation on what processing we have to do at each step of the workflow

Unresolved

Do we have to handle the attachments at all?

Do we have to handle the upload,download, moving of attachments or will we be only involved in generating the names of images and pushing updates to and from JIRA?

Unresolved

On what event do we have to send the information to NETX?

We have to confirm the event on which we have to send the data to NETX app

Unresolved

Get confirmation on fields from and to NETX

We will have to get confirmation on which fields we will have to send to NETX and which fields we will be receiving from NETX and also how are we going to use this piece of information.

Unresolved