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Questions

Details

Clarification

Status

What kind of mechanism do we want to use for making the request from CITI to JIRA?

Do we want to use JSD customer portal forms or do we want to use JSD create customer request api or both? Does it depend on the request type?

There maybe some scenarios in parent child relationship where we may have to go ahead with request apis but for most of the scenarios we will be using the JSD form with pre-filled values from CITI

Resolved

On what event do we have to send data from JSD to CITI app?

After creation of a request?
After update is made to JSD request?

Unresolved

What are the different types of scenarios we will encounter while making a request from CITI app to JSD for each request type?

parent/child relationship in orders
multiple orders in one request
any other type??

We have received the clarifications for new object photography request type. Waiting for others now.

Unresolved

Whats a briefcase in CITI app?

In one of the mails it is mentioned that a briefcase in CITI app can be used to make an imaging order. Are there any other such features that we should know about?

Briefcase in CITI app is nothing but clubbing multiple objects from CITI into one request in JSD

Resolved

What do you mean by dynamic functionalities of the form fields?

There are some places in mail chain where it mentions the term dynamic functionalities wrt JSD form fields.

Dynamic functionalities of the form means the ability of the JSD forms to validate the input or to pull the list of Users or list of issues and display them in the Issue picker or user picker respectively

Resolved

Are the data points sent from CITI to JSD remain the same for different request types?

Object ID, Object title, Artist, Department, Object Type, Thumbnail path, Place ID/Place shortcut codes, Location/Place Name, Exhibition ID, Exhibition Title, Exhibition Opening Date, Exhibition Opening Date, Exhibition Closing Date, Exhibition Curator

They remain the same (only the actual values will differ). Also for one request type some proportion of these data points may be sent over to JSD and for other request type the remaining may be sent over for ex. for object photography the CITI app may send Object ID ,Object title, Artist, Department and Object Type, Thumbnail path but for conservation photography the CITI app may send Place ID/Place shortcut codes and Location/Place Name only

Resolved

Transitions of requests through different workflows and process to follow for each workflow

Unresolved

Communication NETX api

Unresolved

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