Content Comparison

Scenario

Each Object has same values for all fields in the JSD form

Each/Some Object/Objects has/have different field values in the JSD form

Description

There should be a way for the CITI app to create multiple requests(tickets in JSD) using the JSD form for objects which have same values for all the fields in jsd form except the object ids which come from CITI app

There should be a way for the CITI app to create multiple requests(tickets in JSD) using the JSD form for objects which have different values for some or all of the fields on the JSD form.

Conditions

A single fields should be there to capture different object ids in the form of some delimited values ex. Textbox(43243,54254,65433)

Details of each object has to be passed in separate tab

Ideas for implementation

• It opens a single JSD form

• It captures the object ids in the text box as delimited values and rest of the data remains same

• It will open one JSD forms in each tab for each corresponding object id

• User has to enter multiple details pertaining to each object in each tab separately

Request parameters

type=case4 ids=343432,54353,32133214,54325,432421(in single tab)

type=case5 id=65436 (tab1)
type=case5 id=65437 (tab2)

Comments

Use the creation event to create the tickets in the JSD using the info from JSD form and different Object Ids

NA