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Minimum Size

Maximum Size

10MB

2GB

Note: The Size of the attachment file can be changed.

4. API

Create customer request POST /rest/servicedeskapi/request

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Code Block
{
    "serviceDeskId": "10",
    "requestTypeId": "25",
    "requestFieldValues": {
        "summary": "Request JSD help via REST",
        "description": "I need a new mouse for my Mac"
    },
    "requestParticipants": [
        "john"
    ]
}

Create attachment  EXPERIMENTALPOST /rest/servicedeskapi/request/{issueIdOrKey}/attachment

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